Question 1

How do we start working with you as a private client or family office?

Accepted Answer

A short brief describing the trip, occasion or standing need is enough to begin; we do not require a lengthy onboarding call. We reply with a first proposal within a few days, and one producer stays assigned to your account from there rather than rotating staff between requests.

Question 2

What's actually included in private travel management?

Accepted Answer

Route and itinerary planning, private aviation and ground logistics, hotel or residence sourcing, visa and permit handling, and an on-trip concierge point of contact. One producer holds the whole calendar, so suppliers answer to our standard rather than to a client's inbox directly.

Question 3

Can you keep our requests and identity confidential from suppliers?

Accepted Answer

Yes, discretion and NDAs are standard for every engagement, not an add-on for select clients. Suppliers, chefs and security operators are briefed on logistics only, and are contracted to us rather than introduced to the client directly.

Question 4

Do you arrange personal shopping and sourcing across the Nordics?

Accepted Answer

Yes, watches, jewellery, art, editions and tailoring are sourced through relationships built over years, including pieces not offered on the open market. Delivery is arranged privately to a residence, hotel or yacht rather than through a retail channel.

Question 5

Is this billed as a retainer or per request?

Accepted Answer

Both models are available: a standing retainer for clients who need continuous coverage, or a per-project fee for a single trip, dinner or occasion. Terms are set out in a written proposal and are never published or standardised across clients.

La relation entre les occasions.